Terms of Service

Last updated: June 12, 2026

Welcome to Melhek Technologies. By accessing our website, client intake dashboards, automated operational tools, or by engaging our custom software engineering, website development, or technology consultancy services, you agree to comply with and be bound by the following Terms of Service.

1. Engagement & Statements of Work

These general terms apply to all digital services and website visits. Specific custom engineering engagements, system setups, and operational support details are governed by dedicated signed Statements of Work (SOWs) or Service Level Agreements (SLAs).

Any modification to project scopes, delivery schedules, or pricing structures must be formalized in writing and approved by authorized representatives from both Melhek Technologies and the client.

2. Intellectual Property Rights

We value clean ownership and clear asset boundaries:

• Client Materials: The client retains all ownership and intellectual property rights over files, content assets, logos, and custom copy provided to Melhek Technologies to build their systems.
• Developed Software: Upon complete settlement of all agreed milestone payments, ownership of the custom codebase, graphics layout, and website assets shifts to the client, subject to the licensing of any pre-existing Melhek core modules or third-party libraries incorporated.
• Melhek Core Technologies: Melhek Technologies retains ownership over its core tools, boilerplate layouts, code repositories, and proprietary modules designed to accelerate system assembly.

3. Client Responsibilities

To ensure zero bottlenecks and successful project delivery, clients must cooperate in good faith. This includes providing timely system specifications, access credentials, asset materials, and participating in scheduled sprint review sessions. Melhek Technologies is not liable for project delays resulting from client bottlenecks or failure to provide required credentials.

4. Payment Terms & Milestone Billings

Payments are structured based on predefined project milestones (typically starting with a design setup deposit, development check, and final deployment settlement). Invoices are billed electronically. In the event of a payment default, Melhek Technologies reserves the right to suspend development cycles, restrict server access, or pause active deployments until balances are fully resolved.

5. Warranties & Limitation of Liability

Melhek Technologies provides its websites and consulting services on an "as is" and "as available" basis, except as explicitly warranted in individual project contracts. To the maximum extent permitted by applicable law, Melhek Technologies is not liable for indirect, incidental, or consequential damages (including database downtime, server disruptions, or operational stock discrepancies) arising from use of our custom software.

6. Governing Law

These Terms of Service and any dispute arising out of your relationship with Melhek Technologies are governed by and construed in accordance with the laws of Ethiopia, with exclusive jurisdiction resolved by tribunals in Addis Ababa.

7. Contact Compliance Desk

For questions regarding legal compliance, service terms, SOW setups, or milestone bills, please speak with our compliance coordinators:

Melhek Technologies
Addis Ababa, Ethiopia
Email: melhektechnologies@gmail.com